May 28, 2021 - Allie from Prescott, AZ
May 28,2021 - April from Prescott, AZ
- Susan from Prescott, AZ
Google May 29,2021 - Jon from Prescott, AZ
- Joel from Prescott, AZ
Facebook May 28, 2021 - Bill from Prescott Valley, AZ
- Diane from Prescott, AZ
- Don & Megan Ott May 12, 2020 - Megan from Prescott, AZ
- Crystal from Prescott, AZ
- Lisa from Prescott Valley, AZ
Kent AverillKent was extremely attentive to our desires in a travel trailer. He gave us full details on the construction and design of the model we chose. He gave us testimonials on the Grand Designs customer service and how they stand by their products and service. He gave us descriptions on where we could have it serviced across the nation. He was friendly and helpful answering any questions we had about the trailer. We were thoroughly pleased with the services he provided. He described the financing available and all options that could be provided. - Robin from AZ
Kent AverillHis attention to details on what we were looking for and all the information on the construction of the model we were looking at. He also went into details about the Grand Deign customer service. His performance in answering any of our questions was thorough and precise. - Robin from AZ
Outstanding job!All the employees at Affinity treated us extremely well. Their professionalism and knowledge of RV products made me feel like I made a great decision to conduct business with them. - Gary from Flagstaff, AZ
Affinity made us part of the family!Affinity RV is THE BEST place to come for your RV dreams, it is clear from when you walk through the doors that this team really cares about you, the customer, and your happiness with your future purchase. It was obvious that everyone at Affinity wants to make sure that not only are you happy but you find the right fit for your needs.
Our journey started with our salesperson John, he made special trips to meet up with us no matter the day and made sure to help us find exactly what we needed. Steve, another salesman, helped us find our new "home away from home" and couldn't have given us better care. Steve went as far as giving us guidance on choosing a new truck that would be able to haul our new 5th wheel, without his expertise we would have bought the wrong truck. Sean, the sales/finance manager, we couldn't have asked for an easier purchase. Sean made everything very transparent and clear without any hassle. Myself, being in the car business for 20+ years, it was the BEST purchasing experience I have ever had! There was NEVER any pressure and it really felt like they all wanted us to be sure that we were satisfied with our new RV.
Once we were finished with the purchase, Steve took us down to the service center where George gave us an AMAZING walk thru and tutorial of our new 5th wheel so that we were prepared to start our new adventures. While we were shopping for some much needed accessories in their parts department, George and team got the new hitch in our truck. Steve and Ian (Service Manager) made sure that we had all the basic items needed to be able to start using our 5th wheel immediately, including Toilet Paper (covid-19)!
Then, if that wasn't enough of an amazing experience, Affinity RV even has a specialist that teaches you how to drive and maneuver with your new trailer. Daniel, sat back seat while we drove around Prescott Valley learning how much bigger we are on the road and how to properly mitigate turns and clearances.
- Nick from Phoenix, AZ
Fabulous, personalized serviceWe are first-time RV buyers and were so impressed by Affinity RV in Prescott Valley. Kent, our salesperson, was friendly, knowledgeable, and patient! We took our time in picking the right travel trailer to fit our needs and we never felt pressured. They have a huge inventory and Kent spent lots of time showing us a variety of models and sizes. Whenever we had questions, he followed up promptly with the information we were seeking. All in all it was a fabulous experience. We will be using the Affinity Service Dept to help us maintain our travel trailer as they have been so pleasant and easy to work with. We would definitely recommend Affinity RV in Prescott Valley. Ask for Kent!! - Diane from Prescott Valley, AZ
Thank you Affinity.
Tom & Tamara Bordenave Facebook April 10, 2020 - Tom from Prescott, AZ
Google Laura WilliamsEach and every person I had contact with was kind and helpful . From the guy I asked if you had water, to the guy behind the desk, to the service guys and others... super super friendly and efficient !
Google April 15,2020 - Laura from Prescott, AZ
Mike OwensWe purchased a Grand Design 2670mk last week from Affinity RV in Prescott Valley. There was a reason we drove 2 hours to work with them. From our first call inquiring about Grand Design to our actual purchase, our sales consultant Kent Averill was interest is us. Kent followed up, was very helpful, and offered us a great price. We are very excited to pick up the trailer next week and look forward to this new adventure. Thank you Kent and Affinity RV. A job well done. - Mike from Prescott, AZ
Montana 294RLWe liked haw Cal worked with us. He was willing to show us what was available, give us necessary suggestions and ideas and did so in a king friendly way, and was not pushy. The parts department made helpful suggestions with some of the equipment that we needed. I was a little concerned about the 5th wheel weighing 2000 lbs. plus compared to our old 5th wheel, but when we brought It home it seemed as light as our old one and maybe a little lighter. We still have some learning on how to do some things but every thing works fine. So thanks for helping us get nice unit. - ROBERT from Prescott Valley, AZ
Worked us thru a complex situation !We dealt with Pino at the Prescott Valley location, and he was a pleasure to work with! Our RV had an electrical problem that had been difficult to diagnose using a different Winnebago dealership. We were on our 3rd set of coach batteries with less than 9k miles on our new Winnebago View. Pino and his team utimately determined the issue, which involved Mercedes Benz. Together, Affinity and Mercedes Benz of N. Scottsdale worked through the problem. Issue resolved - finally ;-)
Pino was so helpful, knowledgeable, friendly and always kept me informed, every step of the way.
We look forward to working with Affinity as any service needs arise in the future.
Thank you! - Diane from Sedona, AZ
New Jayco PreceptProfessional interaction with sales, management and service. All were great to work with and honest. - Al from Prescott Valley, AZ