Julie V from Yelp - 6/3/2016
We had an awesome experience from start to finish. Jake took the time to figure out our wants and needs before he showed us anything. He really spent the time to make sure we were getting exactly what we wanted and was very helpful answering our many, many questions. They even take the time to give you a full orientation of your RV so you are ready to hit the ground running. Excellent customer service all around!!
We definitely would not shop anywhere else for our RV.
Laurie PS from Facebook - 8/13/2016
Thanks to everyone at Affinity RV for your patience and great customer service! After searching for two years for just the right coach we are excited to finally have a coach to call "Our Roam Home!"
A special thanks to Ron, Rob, Sean and Cody for all of their help.
Joe Farnsworth from Facebook - 2/18/2016
Wow is all I can say. From the start to finish it was sevice all the way. Sales was incredible, service was informative. Did our walk through today and the service fellow was great, no hurry in trying to finish. Very educational. They are making this 40ft diesel RV like new again. Very impressed, even the financial experience was good. Today, my wife and I drove away and I said "I wonder if they treat everyone this way because of the amount of money we spent?" My answer is yes. Thanks for the great experience.
Sharon Tope-Grassi from Facebook - 7/23/2016
The sales and service teams and Affinity in Prescott were great.
The service department answered all of my husband's questions knowledgeably and thoroughly, and the sales staff helped us find what we wanted – then backed off while we looked at other dealerships before finally coming back to the Jayco Jayfeather hybrid.
We couldn't be happier with Affinity RV in Prescott, AZ!
Bridget Rinaldi from Facebook - 05/14/2016
Thank you everyone we worked with for getting us into our dream rv! We couldn't have done it without all your help! Forrest Thein, John Watters, and Will Coker, you guys are magic workers!!!!! The absolute best service and respect. Very thorough, patient, and over all good people that understand! I'd recommend these guys to anyone we talk to about getting an rv. Thanks again guys you rock!!!!!
Terry P. from Yelp - 8/10/2016
My husband and I went in for a part, and decided to look at some trailers. It wasn't long and our salesman caught up with us. Chris was very professional, straight up talker, and very friendly.
He asked us questions of what we wanted, and directed us to the trailer that fit our wants. No pressure and the rest is history. We bought the trailer, and cant wait to get on the road.
David M. from Yelp - 8/5/2016
In looking for my camper Ron was great with his follow up on all my questions. Bill in the service department did a wonderful job explaining the rig during the walk through. Will made all the financial work smooth and I drove away feeling great about the product and Affinity's customer service.
Jim and Julie R. from Yelp - 8/5/2016
Went to "look" at the 2017 Grand Design Reflection 297RSTS and talked to Jake. After seeing the Reflection and its quality, decided to trade in our 2015 Jayco 27DSRL. Jake was super friendly and very knowledgeable about the product. There was no high-pressure sales pitch, just down-to-earth negotiations. Sean (sales/finance) "the boss", (HA!) was extremely cordial and helpful and couldn't have been nicer. Ian the service manager, was also extremely helpful with everything we asked of him. Even though we would like to have gotten a bit more for our trade (who doesn't), we were very pleased with the deal. They have been super about our requests for changes and we couldn't be more pleased with their positive responses. We pick up our new "home" on Tuesday. Based on our experience thus far, we don't anticipate any glitches. Thanks again to all who helped make this deal possible!
David J from Yelp - 4/15/2016
On April 4 My wife and I just a 5th wheel trailer from Affinity RV in Prescott Valley, AZ. The process was very easy and pleasant. We already owned a 5th wheel that we live in full time. We wanted a smaller trailer for short trips and boon-docking. We had met Sean McComas and John Waters a few days earlier at a RV show in Cottonwood. We went to their lot and met with them to look at trailer. We liked the trailer they had to show us and started the process to buy it. They took their time with us and listened to what we had to say.
They worked our a good deal for us and out trade in.
We picked up the new trailer yesterday, 4/14/15 and brought it home.
One of the service men, Scott Payne did our walk through and was very through and knowledgeable.
I highly recommend this business and the staff.
David & Paulette Johnson,
Leah Alderson from Facebook - 3/17/2016
How great to find a business that still focuses on customer service and courtesy! We just bought a new Jay Flight 23MDS from these folks and couldn't be more pleased - with the trailer and with the people at the dealership. Our salesman, Ron Atkins, was knowledgeable in explaining the differences between Jayco and competitors without badmouthing anyone. Will Coker in Finance was very easy to deal with and handled our transaction with no pressure. And the technician, Rod, who went through all the fine points of our new trailer was wonderful - answered all our questions and gave us details of all the features.
Well done Affinity! Thanks for a very good experience!
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